Privacy Policy

Last updated: July 2, 2026

This Privacy Policy explains how 101 OAK STREET, LLC, operating Vovn, handles personal information when customers browse the store, place orders, or contact support.

Information We Collect

  • Contact and delivery details such as name, email address, phone number, billing address, and shipping address.
  • Order details such as items purchased, order value, payment status, delivery updates, returns, refunds, and support messages.
  • Device and usage data such as IP address, browser type, pages viewed, referral source, cookies, and approximate location.
  • Payment-related information processed by Shopify Payments or other payment providers. We do not store full card numbers on the website.

How Information Is Used

Information is used to operate the store, process dog toy orders, verify payment, arrange shipment in the United States, provide support, manage returns and refunds, prevent fraud, improve website performance, and comply with legal obligations.

Shopify and Service Providers

The store is hosted by Shopify. Information may be shared with providers that support checkout, payment processing, shipping, analytics, fraud screening, customer service, accounting, and legal compliance.

Cookies

Cookies and similar technologies may keep the cart working, support checkout, remember preferences, measure site performance, and help prevent fraud. Limiting cookies may affect some store functions.

International Processing

Because ecommerce, payment, hosting, and shipping services may operate internationally, personal information may be processed or stored outside the customer's location. We use reputable providers that support privacy and security safeguards.

Retention and Security

Order, transaction, support, and compliance records are retained as long as needed for operations, legal obligations, dispute handling, fraud prevention, and policy enforcement. No online system is completely secure, but Shopify and related providers help protect information.

Customer Choices

Depending on applicable law, customers may request access, correction, deletion, or restriction of certain personal information. We may verify identity before completing a request.

Children and Third-Party Links

The store is intended for adult customers. We do not knowingly collect personal information from children. Third-party links or services are governed by their own privacy practices.

Contact

Privacy questions can be sent to care@vovn.shop. Business address: 2203 Toniwood Ln Palm Harbor, FL, 34685 United States. Phone: +17167381671.