Terms of Service

Last updated: July 2, 2026

These Terms of Service govern use of the Vovn website and purchases made through the store. The website is operated by 101 OAK STREET, LLC.

Store Operator

Company Name: 101 OAK STREET, LLC
Store Name: Vovn
Business Address: 2203 Toniwood Ln Palm Harbor, FL, 34685 United States
Email: care@vovn.shop
Phone: +17167381671

Website Use

Customers may use the website for lawful shopping, account, and support purposes only. Fraud, payment abuse, unauthorized access, scraping, interference with store operation, or misuse of store content is not permitted.

Product Information

We describe dog toys with titles, images, materials, colors, sizes, shapes, pack quantities, and intended use. Minor differences may occur because of screen display, lighting, measurement method, or production batch.

Product Use and Pet Supervision

Customers are responsible for selecting toys appropriate for their pet and supervising use. No dog toy is indestructible. Remove a toy if it becomes damaged, loose, torn, or small enough to create a swallowing risk. We are not responsible for damage caused by misuse, unsupervised play, chewing beyond the stated purpose, or use outside the product description.

Orders and Acceptance

Submitting an order does not guarantee acceptance. We may refuse, cancel, or limit an order if payment cannot be verified, product data is incorrect, inventory is unavailable, shipping restrictions apply, or the order appears fraudulent or abusive.

Pricing and Payment

Prices are shown in USD. Payment options are displayed at checkout and may be processed through Shopify Payments or other providers available through Shopify checkout.

Shipping, Returns, and Refunds

Shipping, returns, refunds, exchanges, and cancellation requests are handled according to the policy pages posted on this website. Customers should review those policies before ordering.

Intellectual Property

Website content, product presentation, images, layout, and written materials are owned by or licensed to 101 OAK STREET, LLC unless otherwise stated. Unauthorized commercial reuse is not permitted.

Third-Party Services and Availability

The store may use Shopify, payment providers, carriers, analytics tools, fulfillment partners, and customer support services. Website access may occasionally be interrupted, and information may be corrected or updated when needed.

Limitation of Liability

To the fullest extent permitted by law, 101 OAK STREET, LLC is not liable for indirect, incidental, consequential, or punitive damages arising from website use, product misuse, pet injury from unsupervised or unsuitable use, carrier delays, third-party services, or events outside reasonable control.

Contact

Questions about these Terms can be sent to care@vovn.shop.